Yaga wallet is a virtual wallet that lets you pay for purchases with the money you've earned on Yaga, and it's also where refunds are sent when a Seller cancels an order.
How Yaga wallet works
- An item gets sold from the Seller's Yaga store.
- A prepayment for the sale comes into the Seller's Yaga wallet.
- The Buyer completes the order and the money is released to the Seller's Yaga wallet. The Seller can use the available balance for shopping on Yaga or transfer the money to a personal bank account.
Understanding the Yaga wallet view
- Available for shopping — total amount of money available in your Yaga wallet to be used for making purchases on Yaga (Yaga credit + Completed orders).
- Yaga credit — can be earned from giveaways or by completing surveys. This is meant to be used exclusively on the Yaga platform and cannot be transferred or withdrawn to a bank account.
- Completed orders — amount you've earned from successful orders.
- Pending orders — all orders that haven't been completed (this money cannot be used yet).
- Total balance — total amount including pending and completed orders and Yaga credit.
Important to know
- All payouts to a bank account must be initiated with a click via My Yaga → My wallet → Payout to bank account. Making partial payouts is not possible.
- If an order gets cancelled, a refund will immediately be transferred to the Buyer's Yaga wallet. From there, you can choose between using it for future purchases on Yaga or paying it out to a bank account.
- It is not currently possible to top up the Yaga wallet.
- To pay for purchases with the available balance, the balance of your Yaga wallet must be greater than the purchase amount together with the delivery cost. Partial payment with Yaga wallet balance is not possible.
- There won't be any fees when storing money in your Yaga wallet.
- If a user with available Yaga credit deletes their account, the unused credit is discarded, unless used by the user prior to deleting their account.
- It is not possible to transfer Yaga credit between accounts.