This page sets out the fees that apply when using Yaga. The exact fee for any transaction is always shown to the Buyer at checkout before payment is completed. This Fees Guide forms part of Yaga’s Terms and Conditions.
Last updated: 20.04.2026 - Applies to yaga.co.za (South Africa)
1. Buyer Protection Fee
Buyer Protection is provided by Yaga on every purchase made through the “Buy” button. The Buyer is automatically charged a Buyer Protection fee at checkout, which is always shown before the order is completed. The fee consists of a percentage of the applicable order value — usually including the item price and any delivery costs — plus a fixed component per transaction. The applicable rate is typically around 5% of the the applicable order value plus a fixed amount.
The exact fee may vary depending on factors such as the applicable order value , the item category, the order type (single item or bundle), and the market in which the transaction takes place. The fee applicable to each purchase is always the one displayed at checkout.
If an order is cancelled because the item was not shipped or in accordance with Yaga’s return policy, then the full amount — including the Buyer Protection fee — is refunded to the Buyer.
2. Selling on Yaga
Opening a shop, listing items, and selling on Yaga is free of charge. There are no listing fees, subscription costs, or selling commissions.
3. Delivery fee
Delivery fees are determined by Yaga based on the rates of the integrated and non-integrated carrier providers and are paid by the Buyer at checkout.
Yaga may update this Fees Guide from time to time. Where a change is material, reasonable advance notice will be provided by publishing the updated list on this page. Continued use of the Platform following a fee update constitutes acceptance of the revised fees.