Yaga Marketplace FAQ

• How delivery works?
• Returns
• Yaga fees
• Yaga's prohibited items
• How Yaga works?
• What is Yaga wallet?
• How to contact Seller/Buyer?

• Buyer Protection
• Seller Protection
• Payment Protection
• Reporting & Blocking
• How to spot replica items?
• What to keep in mind when buying technology?
• How to recognize scam messages?

• Processing an order​
• Getting started as a Seller
• Managing my store​
• How PUDO integrated delivery works?
• Listing authentic items and how
• Cancelling an order as a Seller
• How PAXI integrated delivery works?
• How to ship an order with Aramex?
• How to ship and order with PostNet
• Swapping items with another Yaga user

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• Refunds
• Returning an item, can I and how?
• Bundling
• Shopping guide ​
• Cancelling an order as a Buyer
• Paying with Mobicred
• Shopping tips

• I can't log in
• My account / items / orders / messages have vanished
• I made a purchase, but the item is still available
• I can't make a purchase/payment isn't going through
• Problems registering with Facebook?
• Using Yaga via Huawei device or tablet
• I forgot my password
• Can't log in via Apple ID
• Can't find the Yaga app in App store/Google Play
• Only selection of photos showing when uploading a listing

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• Terms and conditions
• Privacy policy