Yaga has multiple integrated courier options that deliver nationwide. It is up to each Seller to decide which delivery method(s) they would like to enable for their shop. The delivery cost will be paid extra at checkout by the Buyer.
How Aramex delivery works:
- Go to your nearest Aramex point (see all locations HERE).
- Buy a sleeve. This will cost you R99.99.
- Fill out the Waybill online - visit storetodoor.aramex.co.za
- Click on 'Create a shipment'
- Important: Fill in the waybill number - this will link your digital waybill to your shipment. You'll find the waybill number from the Aramex sleeve.
- Complete the digital waybill information (find the info from Yaga: Menu --> My shop orders --> Details --> Delivery).
- Drop your parcel into an Aramex drop box.
- Log into Yaga and click on the "Item shipped" button under the order to notify the Buyer that the order is on its way. We also recommend forwarding the parcel tracking number to the Buyer.
PS! Keep in mind: It is important to pack the items properly so that they aren't damaged during shipping.
If a Buyer doesn't collect the parcel in time and it gets returned to the Seller, then the Seller is eligible for compensation for the courier costs that have occurred. The Seller will be asked to provide proof of the incurred courier costs and proof that correct delivery information was used in the first place. The Seller will be reimbursed once they have received the parcel back and this amount is charged from the Buyer's pending payment. The remaining is refunded to the Buyer.
For courier-related requests please contact Aramex directly via Whatsapp (+27101003623), or alternatively via email (message@aramex.com).